Policies

We have flexible options for your convenience, including cash, cheque, PayPal, bank deposit and wire transfer.

You should indicate which method you prefer when booking services or ordering products.

Half (50%) payment is highly recommended when placing orders with the balance to be paid upon service completion or product collection. Customers are encouraged to comply with the payment plans agreed upon between us and themselves as we try our best to uphold our end of the bargain.

Shipping Policy

Products are only sold and shipped in Grenada, Carriacou & Petit Martinique.

We arrange with customers in the sister isles for shipping via the ferry (Osprey) or cargo boats (Dolly C & Tyrrel Bay Express). Such customers are to pay 100% of the shipping cost. The product(s) must be fully paid for before we ship them.

We do not provide international shipping at this time.

Privacy Policy

Who we are

PiVoT Professional Services is a creative agency located in Grenada W. I. that offers support services and products to individual clients and businesses. See our About section to learn more about us.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

What data is collected

User data collected on our website include names, contact info and addresses solely for the purpose of business (invoicing, receipts, shipping, etc.). No mining, manipulation or mutilation of user data is done or condoned by us. Customer data is managed with the strictest confidential and respectful practices. Only website administrators can see user information. We do not sell, lease or distribute your personal information.

 

Where your data is sent

User messages to us may be checked through an automated spam detection service to capture potentially harmful links.

 

How long we retain your data

Customer data is held indefinitely for the sole purpose of repeat transactions. This helps us with recognizing clients automatically to better serve them.

 

What rights you have over your data

You have the right to request that we erase any personal data we hold about you upon which your request will be granted. This does not include any data we need to keep for accounting, legal, security purposes, etc. You can request to receive an exported file of the personal data we hold about you (data you have provided to us).

 

Embedded content from other websites

Some content on our website may be embedded from other sites. This embedded content exists in the same way as on the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content (especially if you have an account and are logged in). We recommend reviewing the privacy notice of each third-party site linked on our website to understand their use of your personal data.